Digital Transformation

Navigating Through Challenges of Moving Traditional Business Online: An Interview with Senior VP of Exabytes Network
When Vickson Tan successfully helped his mum to sell traditional Nyonya Kuih (a type of Malaysian dessert) on the Internet, he was very determined to help more SME business owners in Malaysia to transform their traditional business to online. "The...
continue reading
Integrating Remote Working for Sustainable Company Culture: An Interview with Culture Transformation Expert ET Khor
Having trained and consulted for more than 15 years across 10 countries, ET Khor has overseen and implemented many culture transformation projects that closed the gaps between employers and employees. ET sees the current Covid-19 outbreak is bringing another culture...
continue reading
Embracing Changing Business Environment with Scalable Healthcare Management: An Interview with Product Head of Purple Bridge
Charles Choong, the Product Head of Purple Bridge, have been implementing digital strategies that enable scalable growth and operational agility for healthcare organizations. "Increased regulation, tighter compliance, and rising operating costs. The combination of these factors have led the leaders...
continue reading
Managing Supply Chain Disruption through Warehouse Digitalization: An Interview with Business Development Manager of CodeTinker
Ooi Kuan Hwa has spent more than 10 years of his career in construction, manufacturing operation and factory setup. He is currently the Business Development Manager of CodeTinker, where he flexes his expertise in helping clients to streamline their warehouse...
continue reading
Overcoming Challenges in Our Digital Transformation
Digital transformation is real and it's happening right now. Businesses from around the world, in all industries, are committing more time and resources to their 'Digital Strategy' than ever before. In Malaysia, the government announced last year a $720 million...
continue reading
CheQQme CEO: How Gamification can Increase Retention of Today’s Customers?
“With today’s savvy consumer, it’s crucial that brands focus on how to better interact with them,” that is how we opened our discussion with WeiChee Lee, CEO of CheQQme, as he joined our Hard Talk session at SME Innovation Stories #5 few weeks...
continue reading
Interview with WHENSO Labs’ CTO: Logistics as a Brand Differentiator for Retail and E-commerce Business
Adit Rahim (Head of Corporate Communications for Sedania Innovator Berhad) interviewed Elbert Chuah (CTO of WHENSO Labs) in our Hard Talk session at SME Innovation Stories #4 (hosted by Fusionex) regarding why logistics is an essential element to deliver modern...
continue reading
CEO of on Rethinking People Management in the Digital Era
For many years, Effon Khoo, the CEO of, has been empowering organizations to take advantage of technology in managing people and creating an efficient work environment. He recently joined our Hard Talk session at SME Innovation Stories #3 (hosted...
continue reading
Providing High Quality Customer Service through Integrated Communication Strategy: An interview with the CEO of Soft Solvers Solutions
When it comes to providing superior customer service, today’s SMEs are facing the challenges of coping with the rise of newer customer support channels such as social media, email, website, instant messaging, and phone. Soft Solvers Solutions have been promoting...
continue reading