Digital Transformation

Cost Reduction Strategies: How AI Can Streamline Operations

by Procto|30 October 202430 October 2024|Aritificial Intelligence, Digital Transformation

At the recently concluded AI & Digital Tech Conference 2024 organized by PDMC, our Principal Digitalization Specialist & CTO-for-hire, Mr. Thomas Cheah, delivered a compelling keynote address on leveraging AI for business optimization and cost reduction. The presentation offered practical insights...

Navigating Through Challenges of Moving Traditional Business Online: An Interview with Senior VP of Exabytes Network

by Thomas Cheah|21 May 202021 May 2020|Business Innovation, Digital Transformation

When Vickson Tan successfully helped his mum to sell traditional Nyonya Kuih (a type of Malaysian dessert) on the Internet, he was very determined to help more SME business owners in Malaysia to transform their traditional business to online. "The...

Integrating Remote Working for Sustainable Company Culture: An Interview with Culture Transformation Expert ET Khor

by Thomas Cheah|07 May 202007 May 2020|Business Innovation, Digital Transformation

Having trained and consulted for more than 15 years across 10 countries, ET Khor has overseen and implemented many culture transformation projects that closed the gaps between employers and employees. ET sees the current Covid-19 outbreak is bringing another culture...

Embracing Changing Business Environment with Scalable Healthcare Management: An Interview with Product Head of Purple Bridge

by Thomas Cheah|30 April 202030 April 2020|Business Innovation, Digital Transformation

Charles Choong, the Product Head of Purple Bridge, have been implementing digital strategies that enable scalable growth and operational agility for healthcare organizations. "Increased regulation, tighter compliance, and rising operating costs. The combination of these factors have led the leaders...

Managing Supply Chain Disruption through Warehouse Digitalization: An Interview with Business Development Manager of CodeTinker

by Thomas Cheah|21 April 202030 April 2020|Business Innovation, Digital Transformation

Ooi Kuan Hwa has spent more than 10 years of his career in construction, manufacturing operation and factory setup. He is currently the Business Development Manager of CodeTinker, where he flexes his expertise in helping clients to streamline their warehouse...

Overcoming Challenges in Our Digital Transformation

by Procto|01 May 201902 May 2019|Digital Transformation

Digital transformation is real and it's happening right now. Businesses from around the world, in all industries, are committing more time and resources to their 'Digital Strategy' than ever before. In Malaysia, the government announced last year a $720 million...

CheQQme CEO: How Gamification can Increase Retention of Today’s Customers?

by Thomas Cheah|23 July 201821 April 2020|Business Innovation, Digital Transformation

“With today’s savvy consumer, it’s crucial that brands focus on how to better interact with them,” that is how we opened our discussion with WeiChee Lee, CEO of CheQQme, as he joined our Hard Talk session at SME Innovation Stories #5 few weeks...

Interview with WHENSO Labs’ CTO: Logistics as a Brand Differentiator for Retail and E-commerce Business

by Thomas Cheah|13 June 201821 April 2020|Business Innovation, Digital Transformation

Adit Rahim (Head of Corporate Communications for Sedania Innovator Berhad) interviewed Elbert Chuah (CTO of WHENSO Labs) in our Hard Talk session at SME Innovation Stories #4 (hosted by Fusionex) regarding why logistics is an essential element to deliver modern...

CEO of Kakitangan.com on Rethinking People Management in the Digital Era

by Thomas Cheah|19 May 201821 April 2020|Business Innovation, Digital Transformation

For many years, Effon Khoo, the CEO of Kakitangan.com, has been empowering organizations to take advantage of technology in managing people and creating an efficient work environment. He recently joined our Hard Talk session at SME Innovation Stories #3 (hosted...

Providing High Quality Customer Service through Integrated Communication Strategy: An interview with the CEO of Soft Solvers Solutions

by Thomas Cheah|12 April 201821 April 2020|Business Innovation, Digital Transformation

When it comes to providing superior customer service, today’s SMEs are facing the challenges of coping with the rise of newer customer support channels such as social media, email, website, instant messaging, and phone. Soft Solvers Solutions have been promoting...