Digital Transformation

Overcoming Challenges in Our Digital Transformation
Digital transformation is real and it's happening right now. Businesses from around the world, in all industries, are committing more time and resources to their 'Digital Strategy' than ever before. In Malaysia, the government announced last year a $720 million...
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CheQQme CEO: How Gamification can Increase Retention of Today’s Customers?
“With today’s savvy consumer, it’s crucial that brands focus on how to better interact with them,” that is how we opened our discussion with WeiChee Lee, CEO of CheQQme, as he joined our Hard Talk session at SME Innovation Stories #5 few weeks...
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Interview with WHENSO Labs’ CTO: Logistics as a Brand Differentiator for Retail and E-commerce Business
Adit Rahim (Head of Corporate Communications for Sedania Innovator Berhad) interviewed Elbert Chuah (CTO of WHENSO Labs) in our Hard Talk session at SME Innovation Stories #4 (hosted by Fusionex) regarding why logistics is an essential element to deliver modern...
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CEO of on Rethinking People Management in the Digital Era
For many years, Effon Khoo, the CEO of, has been empowering organizations to take advantage of technology in managing people and creating an efficient work environment. He recently joined our Hard Talk session at SME Innovation Stories #3 (hosted...
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Providing High Quality Customer Service through Integrated Communication Strategy: An interview with the CEO of Soft Solvers Solutions
When it comes to providing superior customer service, today’s SMEs are facing the challenges of coping with the rise of newer customer support channels such as social media, email, website, instant messaging, and phone. Soft Solvers Solutions have been promoting...
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