SME Digitization Heroes

“I didn’t set out to go digital. I just wanted to keep my studio alive. But along the way, I discovered a whole new version of what ‘wellness’ could mean.” The Wake-Up Call Before 2020, Seri Santai Wellness Studio in...

“Don’t be scared of technology. Be scared of being left behind.” Those words carry weight when they come from Rafiq Hakim, a man who spent more than 40 years in the timber trade, starting from a small sawmill in Sabah....

“Why Are You Still Doing This Manually?” That question changed everything for Veon Szu. He wasn’t trying to be a tech entrepreneur. He was just a lawyer—running his own law firm in Malaysia—facing the same pain many SME owners know...

Have you ever felt like your business was stuck in the past while the world around you was racing ahead? That’s exactly how Stephen felt back in 2015 when he took a leap of faith into the world of digitization....

How do you build a global business with no capital, no connections, and no playbook? For Adam Faris, the answer was simple—you start anyway. In 2014, at just 25, Adam came home to Malaysia after years of studying and working...

That was Mira’s reality. As a clinic manager, Mira Lim wore a dozen hats, and most days, it felt like they were all on fire. There were always last-minute cancellations, staff calling in sick, inventory issues, patients arriving late, or...